Frequently Asked Questions
Everything you need to know about bringing Ashley Nichole Designs into your home.
What is the typical shipping timeframe for home decor orders?
Most in-stock items ship within 3-5 business days. For custom-made or oversized furniture pieces, please allow 2-4 weeks for delivery as we ensure they are handled with the utmost care.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We are working on expanding our logistics to offer international shipping to more countries in the near future.
What is your return policy for home accents?
We want you to love your space. If you are not satisfied, you can return eligible items within 30 days of delivery. Please note that items must be in their original packaging and condition.
Are your products sustainably sourced?
At Ashley Nichole Designs, we prioritize ethical manufacturing. Many of our collections feature reclaimed wood, organic textiles, and artisanal craftsmanship to minimize our environmental footprint.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for larger home investments.